SMA 360° 2.2.170.R

The SMA 360° app is designed to assist PV solar power professionals in enhancing their customer service experience. This application streamlines the process of planning, commissioning, and monitoring solar systems. Through the app, users can easily access system design data, receive step-by-step repair instructions, and have all relevant information readily available at their fingertips.

When it comes to planning PV systems, the app offers convenient features such as digital storage of customer data, tailored system planning to meet specific requirements, and on-site simulation capabilities. These functionalities enable professionals to simplify the complexities of solar power for customers and provide valuable decision-making support from the initial consultation.

For commissioning and monitoring PV systems efficiently, the app facilitates quick setup processes through QR code scanning and seamless connectivity to utility grids. Users can register customer systems on the Sunny Portal monitoring portal directly from the app for automatic monitoring of energy and performance metrics. Detailed fault descriptions, suggested solutions, and easy-to-follow repair guides empower professionals to deliver prompt and effective service.

By offering access to real-time error analyses, repair instructions, and essential device documentation, the Service feature enables users to address issues promptly and complete on-site repairs faster. Instant access to inverter live data via QR codes eliminates the need for frequent site visits and enhances troubleshooting capabilities.

In summary, the SMA 360° app aids in conducting optimized sales negotiations and resolving issues efficiently. It serves as a valuable tool for maintaining a professional rapport with customers on a daily basis.

• Website: https://www.sma.de/en/360app
• Privacy policy: https://smaapis.de/resources/v1/documents/DataPrivacy?scope=App&culture=en-GB&pureHtml=true